Terms of service

 

Overview

Welcome to Tallóra! “We,” “us,” and “our” refer to Tallóra. Tallóra operates this store and website and provides a curated shopping experience (the “Service”), including all related information, content, features, tools, products, and services. Tallóra is powered by Shopify and provides the Service to you.

These Terms of Service and all policies referenced herein (the “Terms of Service” or “Terms”) describe your rights and responsibilities when using the Service.

Please read these Terms carefully, as they include important information regarding your legal rights, as well as disclaimers of warranties and limitations of liability.

By browsing or interacting with our Service, you agree to these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access the Service.


Section 1 – Access and Account

By agreeing to these Terms, you represent that you are of legal age in your state or region of residence, and that you have given consent for any minor dependents to use the Service through devices owned, purchased, or controlled by you.

When using our Service (including accessing or browsing the online store or purchasing products/services), you may be required to provide certain information such as your email address, billing information, payment details, and shipping information. You represent and warrant that all information provided to our store is accurate, up-to-date, complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.


Section 2 – Our Products

We make every effort to accurately represent products and services in our online store. However, please note that colors and appearance may vary depending on your device settings and display.

We do not guarantee that product appearance or quality will meet your expectations or match exactly what is shown in the online store.

Product descriptions may be changed at any time at our discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, region, or jurisdiction.


Section 3 – Orders

Placing an order constitutes an offer to purchase. Tallóra reserves the right to accept or reject any order for any reason at its discretion. An order is not confirmed until Tallóra has accepted it. Payment must be received and processed before acceptance.

Please review your order carefully before confirmation. Once an order has been accepted, cancellation requests may not always be possible.

If we do not accept, modify, or cancel your order, we will attempt to notify you via the email address, billing address, and/or phone number provided at checkout.

Returns and exchanges are only handled in accordance with our refund policy.

You represent that all purchases are for personal or household use and not for resale or export.


Section 4 – Pricing and Billing

Prices, discounts, and promotions may change without notice. The price applicable at the time of order will be shown in the order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping fees, customs duties, or import charges.

Prices on our online store may differ from those in physical stores or third-party platforms.

You agree to provide accurate and up-to-date billing and account information and to promptly update such information as needed.

You represent and warrant that:
(i) your payment information is accurate and complete,
(ii) you are authorized to use the payment method,
(iii) charges will be approved by your payment provider, and
(iv) you will pay all applicable charges, taxes, and fees.


Section 5 – Shipping and Delivery

We are not responsible for shipping or delivery delays. Delivery times are estimates only and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.

Ownership and risk of loss transfer to you once the product is handed over to the carrier.


Section 6 – Intellectual Property

All materials in our Service (including trademarks, branding, text, images, graphics, product reviews, videos, audio, and design elements) belong to Tallóra, its affiliates, or licensors and are protected by intellectual property laws.

You may use the Service only for personal, non-commercial purposes. You may not copy, distribute, modify, display, publish, or exploit any content without prior written permission.

All rights not expressly granted remain reserved by Tallóra.

“Tallóra” names, logos, and related branding are trademarks of Tallóra or its affiliates. Shopify trademarks remain the property of Shopify.


Section 7 – Optional Tools

We may provide access to third-party tools without monitoring or control.

These tools are provided “as is” and “as available,” without warranties or endorsements. Use of such tools is entirely at your own risk.


Section 8 – Third-Party Links

The Service may include links or materials from third-party websites. We are not responsible for their content, accuracy, or practices.

Your use of third-party sites is at your own risk, and you should review their policies before engaging with them.


Section 9 – Relationship with Shopify

Tallóra is powered by Shopify, which provides hosting and infrastructure. However, all transactions are directly between you and Tallóra.

Shopify is not responsible for any transactions, products, or damages arising from purchases. You agree to release Shopify and its affiliates from liability related to your transactions with Tallóra.


Section 10 – Privacy Policy

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using the Service, you acknowledge that you have read these policies.

Data may be transferred internationally as part of service provision.


Section 11 – Feedback

Any feedback submitted may be used by us for any purpose, including commercial use, without restriction or compensation.

You confirm that you own or have rights to any feedback submitted and that it does not violate any laws or third-party rights.


Section 12 – Errors and Inaccuracies

The Service may contain errors or inaccuracies regarding product descriptions, pricing, availability, or other information. We reserve the right to correct errors or cancel orders if necessary.


Section 13 – Prohibited Uses

You agree not to use the Service for unlawful or harmful purposes, including violating laws, infringing rights, harassment, fraud, spam, impersonation, or introducing malicious software.

We may suspend or terminate your access if you violate these Terms.


Section 14 – Termination

We may terminate or suspend access to the Service at any time without notice. Certain provisions will survive termination.


Section 15 – Disclaimer of Warranties

The Service is provided “as is” and “as available.” We do not guarantee accuracy, reliability, or uninterrupted service.


Section 16 – Limitation of Liability

To the maximum extent permitted by law, Tallóra and its affiliates are not liable for any damages arising from use of the Service or products purchased.


Section 17 – Indemnification

You agree to indemnify and hold harmless Tallóra, Shopify, and affiliates from claims arising from your breach of these Terms or misuse of the Service.


Section 18 – Severability

If any provision is found unenforceable, the remaining provisions remain in effect.


Section 19 – Entire Agreement

These Terms constitute the entire agreement between you and Tallóra, replacing prior agreements.


Section 20 – Assignment

You may not transfer your rights without consent. We may assign rights without notice.


Section 21 – Governing Law

These Terms are governed by the laws of the jurisdiction of Tallóra’s headquarters, with consent to its courts.


Section 22 – Headings

Headings are for convenience only and do not affect interpretation.


Section 23 – Changes to Terms

We may update these Terms at any time. Continued use of the Service constitutes acceptance of changes.


Section 24 – Contact Information

For questions about these Terms, contact:
info@tallora.com.au